FAQs

What about the quality of Syrotech’s Optical Fiber Products?

  • Syrotech has a World Class Production technology, high skilled R&D with top-clean anti-static workshop and advanced production equipment, together with severe reliability and quality control processes speak for our best quality.

 

How Syrotech Products are Price Competitive?

  • Our Mass Procurement and sales ensures low purchase cost of components; improving first pass yield (FPY) and reliability decrease after-sale cost; customized product design gives our product the privilege of low cost and strong competitiveness.

 

How fast one can get Syrotech Products and what is the lead-time?

  • We have Over 10000+ regular products in stock. Next day shipping. Tie-up with DHL, FedEx, and UPS for fast and International delivery. For customized products, the lead-time shall be two to three weeks.

 

How Syrotech Products are compatible and stable?

  • All our products have gone through strict compatibility tests on the prevalent brands of Switching, Servers, Storage, Firewalls, SDH, wireless and Router devices, etc. for your Datacom, telecom & networking solutions. This secures the product compatibility & stability on different brands of devices as well.

 

What are the risks that one may have with Syrotech Products?

  • Your purchases from Syrotech are always risk-free. Contact us if you are not satisfied with your purchase for any reason. We will refund you for items returned within 7 days from your receiving them. A full refund will be given if items are returned in their original condition.

 

What type of warranty and guarantee is there for Syrotech Products?

  • We provide 3 years warranty (life Time) for Optical Transceivers and a standard one-year warranty for the other products. We also provide an extended warranty on a case-to-case basis. We have 100% advance replacement guarantee and a robust RMA Process.

 

What are the Industry Compliances and Standards for Syrotech Products?

  • Our all products meet all Industry MSA Standards and meet ROHS, CE, FC, UL, and WEEE compliances as well.

 

What Quality Certifications Syrotech has?

  • Syrotech Networks is an ISO 9001: 2008 and 14001:2004 certified Company.

 

What type of Customers buys Syrotech Products and where the products are majorly deployed?

  • Our products are deployed globally in major Networks like Transmission Network, Data Network, Access Network and Passive Optical Network (PON). We have a large customer base who are Telecom Operators, Datacenter solution providers, Government, Major ISP’s network, Large MSO, LCO and Many More.

 

What kind of support does Syrotech provide?

  • We have a well-qualified and experienced support team and provide 24x 7x 365 days support based on SLA. We have the state-of-the-art Network Operation Center, through which we provide complete remote support. We are providing Free Support through Toll-free no. 1800-21200-6122 (India).